This is just too Righteous! It's about time someone forced the issue.
"A lawsuit against Microsoft may seem outlandish, but it expresses a not-uncommon user complaint.

Filed this month by a “Frank K. Dickman Jr.” of Albuquerque, N.M., the lawsuit seeks damages of $600 million from Microsoft and its CEO Satya Nadella.

The plaintiff’s PC, an Asus laptop, came loaded with Windows 7, but then became “non-functional immediately” when the upgrade to Windows 10 failed, according to the complaint filed in the United States District Court for the District of Colorado earlier this month.

The upgrade “deleted the cached, or backup, version of Windows 7,” the complaint states.

“The only sensible remedy is for Microsoft to supply the OEM version of its operating system by download from its website and confirmed by the key code which came with the computer,” the filing notes.

The owner is demanding that Microsoft supply the Windows 7 operating system because “the only way I can be certain of a quality Windows 7 Operating System is to obtain it from the original vendor – Microsoft Corporation.”

“It has been something of a common theme since Microsoft launched Windows 10 back in 2015, with several people suing the company after its aggressive upgrade push,” the Windows-centric site Neowin wrote.

Neowin also cited a case where a woman won a $10,000 judgment against Microsoft for a botched Windows 10 upgrade.

To make matters worse, the easiest fix for the problem is no longer available, according to a Microsoft page that explains other more-complicated options."

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I hope one of these suits resolves a question we all have.

For decades it's been presumed that we are responsible for our PCs. We choose how to safeguard our files and get ready with what I can the disaster plan.

But today I find very few see fit to backup what they can't lose and look to the industry for support or a legal battle.

Should be interesting to see how this plays out.

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this guy had a backup

but seems to have it only on the same drive and windows 10 wiped it off.

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That's no backup.

And no disaster plan. I did encounter a few failed W10 upgrades but in every case it was "something not from Microsoft." I could run down the list but I wonder if this will clear up a concept that Microsoft is responsible for your PC.

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