Where is your backup of any important data you wouldn't want to lose in just such an occasion?
That being said you have two DRIVES not drivers. Drivers are programs that tell the computer how to communicate with a particular piece of hardware such as a video card.
Also, while I've never seen the exact text myself, my guess is that the refresh text isn't as clear as it could be that only apps from the Windows store will be saved, the rest will need to be reinstalled. However, when a drive just up and suddenly asks you to format it every time you try and use it, one of two things has likely happened: 1) You had some kind of malware that damaged the filesystem to the point you need to format or B) the drive has failed. In either case, this is why we have backups of any important data, otherwise if it's the latter scenario, you're looking at professional recovery services to get anything and that will likely run in the $500-$2,000US range.
Hi!
I got to the office yesterday and the PC, which I left running and working as usually, had in it's screen the common message saying the computer can't boot any device (strange since the computer was running and it's a message hat appears when booting). After trying to reboot it a couple of times, a message saying "...kernel... file is missing... try advance tools..." was shown. I tried to "refresh" the system. Anyway, The thing is that after refreshing I have lost much more than the apps. The apps I can retrieve, It will take me half a day to retrieve almost all of the software, but doable. BUT WHAT ABOUT THE DATA??? I have two drivers on the PC, C: (software) and D: (data), and it looks as if my "D:" driver had been erased or something. I see it but I can't open it (properties say it's empty and before being opened has to be formatted). I don't get it....
WHERE IS MY DATA??? WHERE IS MY DRIVER???
Any help will be much appreciated....
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