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Lost my sound suddenly

by levihao / September 14, 2008 3:02 AM PDT

Hi every one,

I am using Intel Pentium D processor 805 with 2.66 GHz, 533 MHz FSB and 2 x 1 MB L2 Cache with 2g of RAM. My OS is Windows XP SP3 and my sound card is CM18738/C3DX PCI Audio Device made by C Media. My speakers are Altec Lansing ATP3.

My wife found a site and would like to try singing so I bought an A4 Tech Headset with microphone. When I plug the microphone into the pink jack (which is supposedly for the microphone), it can not detect any voice whatsoever.

So I tried to play around with the 3.5 mm pink plug (inserting it into the green, pink, orange jacks, etc.) and suddenly, I can not hear any sounds anymore either from the speaker or the headset. Did I cause my sound card or speakers to be short circuited? I even tried rebooting and doing the system restore but to no avail. Can anyone enlighten me on what possibly happened?

Did my sound card finally give way? Or did my speakers broke down? Should I upgrade to the more high end sound card or do I have to change my speakers? Any suggestions on the model and brand? Somebody suggested that I need a higher end sound card in order to do clear digital recordings, is that true? I have tried it on my basic computer with a basic sound card and the sound is terrible. It sounds muffled and the static is very high. When you preview the recording, you can hardly hear the music, what you hear is only the bass...

Thank you very much in advance. Best regards,


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Since you used a restore...
by R. Proffitt Forum moderator / September 14, 2008 3:05 AM PDT
In reply to: Lost my sound suddenly

This sounds like the card jack or card output has failed. The GREEN jack is the audio out so check your work and push up the volumes on the Windows desktop controls as well as the other places.

In closing I test such by booting up a Linux LiveCD to test for sound. If no sound I just disable onboard sound cards and install a new sound card.

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Lost of sound
by levihao / September 14, 2008 12:55 PM PDT

Hi Bob,

Thank you so much for the advice. Will follow what you said. Best regards,

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