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General discussion

Lost Keyboard on Update

Aug 24, 2007 8:31AM PDT

Just recently I came home the other day and my brother told me that the keyboard on my computer didnt work. First thought was that someone was messing with my machine and so I yelled at him. Then as I was going in, it looked like my Keyboard Drivers were removed. So my next thought was that I got a virus or worm or something, even hacked, so I tried to install the drivers but they wouldn't stay in, no matter how many times I installed them and restarted. The keyboard worked fine cause I could use it before Vista would activate, but soon as Vista loaded, it stopped working.

I then reformatted and put Vista in again and it worked fine. Re-downloaded all my updates and Vista worked fine for a bit. Woke up in the morning and once again, the keyboard didn't work. I even went late to work today cause the I couldn't figure it out, then realized that I believe it was an update I got that prevented my keyboard from working. It's a USB keyboard, mouse works fine but the keyboard just won't work. Any help on this would be DEEPLY appreciated.

Discussion is locked

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Missing details. For instance...
Aug 24, 2007 9:31AM PDT

I've run into this dozens of times with logitech and other keyboard drivers. Fix? I don't install such.

Another common fix is to boot into the BIOS and try various USB keyboard support. I can't explain why on one machine I have to enable USB keyboard support and another disable it. Truly an area of mystery.

Bob

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More Info
Aug 24, 2007 10:06AM PDT

Now when you say boot into the BIOS. Remind me exactly what that means again? And turning on USB Support or not? Cause I all of my USB ports are working. Actually all the internet and Multimedia buttons work fine, it's just the actual keys on the keyboard that are giving me problems. So is this the same thing, or is it something else that might be the problem? I'm not even sure exactly which file it was tht caused the problem in the update. when I reinstalled, it said I had 31 updates. Any specific ideas or clues?

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Sorry.
Aug 24, 2007 11:58AM PDT

Many BIOS settings are available. I was noting the one that might be called USB Legacy Keyboard support. Since you supply no make or model I have to use generic terms and you have to convert that into the exact entries your BIOS supplies. This is why I noted information is missing in your post.

Bob