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Lost (& hopefully not gone forever) DVD & CD drives

by fkoczot / March 19, 2007 11:10 AM PDT

Go to my computer & the DVD & CD drives are not there.
System information-->CD rom--> empty
Device Manager-->DVD & CD have yellow mark
Click on either one "Windows cannot start the device because its configuration information ( in the registry ) is incomplete or damaged. code 19."

Help

Any valid & working suggestions????

Frank

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Collapse -
That's a well known issue.
by R. Proffitt Forum moderator / March 19, 2007 12:22 PM PDT
Collapse -
That's a well known issue.
by fkoczot / March 20, 2007 10:58 AM PDT

Thanks for the quick reply. I tried method 1 & it didn't work.
I went to device manager, right on DVD drive-->uninstall it then reinstall it. Same with CD drive. Now both drives working properly.


Frank

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