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Lost desktop files & folders after apply restore default

by ronaldo1601 / February 16, 2011 8:28 PM PST

Hello Everyone

I got an error and did a restore default by going to properties of Document and Settings. I had files on the desktop and all are missing. Please help me to get the files back.

Thank you Ronaldo

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Re: restore default
by Kees_B Forum moderator / February 16, 2011 8:43 PM PST

If I right click on c:\documents and settings and choose properties on my XP machine, there's only an option to restore the default settings of the icon that show with that folder in My Computer and Windows Explorer, and shouldn't change anything in any folder except this. And certainly not in one particular folder 2 levels deeper (first down to your profile, then down to the Desktop folder). In fact, I tried and I still have all my shortcuts on my desktop.

1. Did you check the contents of that Desktop folder I mentioned?
2. Did you look in the Recycle Bin?
3. Did you search for the files using Search all over the hard disk?

If no luck, restore them from your latest backup. You'll only lose the changes you made after that.

The interesting thing: what error did you get and why did you think that changing the icon of the Documents and Settings folder should help against it?

Kees

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Not sure what you mean
by MarkFlax Forum moderator / February 16, 2011 8:44 PM PST

You did a restore default by going to Properties of "Documents and Settings". What does that mean? Details are important.

You mentioned you got an error. What was that error? Details please.

What were these files on your Desktop? We usually only use the Desktop as a temporary storage area for files and then move them to some more permanent location. then the Desktop only has "shortcuts to applications".

Use Windows Explorer to navigate the to C:\Documents and Settings\{Username}\Desktop folder, (where {username} is the name of the account you are logged into), and see if the files are still there. I doubt they will be.

Where are your backups?

If you used System Restore to restore your OS to a previous date then Windows allows you to "UNDO" that System Restore and return everything to what it was. Guidance here;
http://support.microsoft.com/kb/306084 (Look for the "Click here to view step by step instructions with pictures).

However, even that step is not assured to retrieve deleted files. if you do use that I assume the 'error' you mentioned will return, but if those missing files are retrieved then at least you can back them up.

Tell us more.

Mark

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Details
by ronaldo1601 / February 17, 2011 12:19 AM PST
In reply to: Not sure what you mean

I got an error saying there is an error in documents and setting. So i went into safe mode and right clicked on properties of document and setting, also clicked on restore default and apply.

I logged out and logged in the system which did a checkdisk and opening the desktop it was complete new desktop. i lost the files & folders saved on destop.

I did the system restore to an earlier date but nothing worked out. I even tried restoring files by using software like restore my files and Easeus data recovery.

I just want to recover my word and adobe files and will highly appreciate if anyone can help me.

Thanks Ronaldo

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Re: error in Documents and Settings
by Kees_B Forum moderator / February 17, 2011 3:46 PM PST
In reply to: Details

What error exactly?

If XP finds a corrupted profile it makes a new temporary one, or starts in a default one. In both cases, they have there own desktop and that's empty of course.

System restore doesn't help indeed. That only restores system data, not user data. So that's quite explainable.

All you have to do: find the Desktop folder in your old profile in Documents and Settings (using My Computer or Windows Explorer). They might still be there unless the chkdsk you did found exactly that folder corrupted and decided to delete that folder or those files. Then they are gone and irretrievable.

Kees

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