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General discussion

Lost CD-ROM's driver

by thukieu Dec 26, 2004 12:09AM PST

I put a old movie to my CD-ROM to play, somehow the movie only show about 5 second, after that the program do not respond. I try to eject the CD out, but it stuck in the CD tray, after that I lost my driver. I have open the tray to get it out manually. Now the Windows do not recognize the driver, and on my device manager do not show the driver either. Would you please show me how to get my driver back. Any help will be appreciate.
Thukieu

Discussion is locked

7 Posts
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Test the drive first.
by r. proffitt Forum moderator Dec 26, 2004 12:24AM PST

It could have failed at that moment.

How to test?

Boot any bootable CD in that drive. If you can't boot from the drive, then its dead.

Bob

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Dead DVD-Rom driver
by thukieu Dec 26, 2004 12:43PM PST

I try, but couldn't, because the tray do not open. I even used the System recovery, still it didn't work!!!
Do you have any idea what should I do next? This is very new computer I just purchase, it call: 7200S Gateway.
Thx for respond.
Thukieu

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Looks dead to me.
by r. proffitt Forum moderator Dec 26, 2004 10:52PM PST

Since its new, let them fix it.

Bob

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Eject CD
by JMarchi Dec 26, 2004 10:57PM PST

In the front of the CD drive you will find a little hole. Push a straightened paper clip into the hole and it will push open the tray on the CD drive so you can get the CD out.

After doing that Power down and back up and see if it comes back.

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Thx for help
by thukieu Dec 27, 2004 1:19AM PST

I did what you said, but the DVD-ROM not respond at all. I call Gateway and get a new one.
I just want to say: Thank you to all of you for your help. I may need all the help in the near future. Thx again.
Thukieu

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Help us out here. . .
by Coryphaeus Dec 26, 2004 12:24AM PST

How do you play a movie in a CD-ROM?

Is this movie a DVD?

Is it a VCD?

How did you loose the driver, they don't usually just disappear?

What is your OS and version?

Are there any error messages?

Has it worked before?

Without more information all I can tell you is to reformat the hard drive. Just kidding.

Holler back with much more information.

Good luck,

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remove the driver
by ohcisco2 Dec 27, 2004 5:55AM PST

I assume you should first remove the old driver from the control panel system hardware.

Then start up the computer again.
If you say you have a new computer then the computer should automatically find the driver and re-install it for the CD-Rom.

The key is to completely remove the driver associated with the cd ROm drive.
If you are using windows98 or ME you can do this by START_SETTINGS_CONTROL PANEL_SYSTEM_ Device Manager
find the CDROm and remove the driver then shut down and restart.
Your computer if XP has similar removal.
If the CD-Rom is good then the computer will automatic find the driver to re-install.

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