So we bought the TV four days ago. Our second Samsung smart TV. We opened up and set uo. We had all catch up apps apart from Channel 5. A phone call to Samsung and we were assured it was a known issue they were working at resolving A few hours later we had lost the itv player app. Then a bit later the bbc app is still there but a message.... coming later. Very frustrating as we watch a lot of catch up. Phone calls to Samsung and they assured us it wasn't their fault. They tried remote reset but to no avail. Very frustrating and I am quite angry that the TV isn't doing what it should
Our model number is. : UE55JU7500 TXXU

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