Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.


CNET Support


Lost Admin right to my system.

Dec 29, 2019 3:04PM PST

From the category ''No you didn't!'' I disabled my Adminstrator Win 10 Pro account and now all I have left is a standard user account.
My goal: re-activate Administrator

I've tried
1) logging-in safe mode and activating it. // This works, I can activate it this way... except when I log back into windows (regular mode) it's still disactive.
2) booting from windows media on a USB key and opening a command prompt. / Regedit / Hkey local machine / rem_sam / changing 11 to 10 on line 003 **but It's already a 10. (didn't have to do anything.
3) net user administrator /activate:yes > I obtain confirmation of successful action; yet again the same, when I log in back to Windows, > It's still disactive

Out of options / please help.

: )


Post was last edited on December 29, 2019 3:16 PM PST

Discussion is locked

- Collapse -
Did you try making a new ADMIN ACCOUNT WITH???
Dec 29, 2019 3:31PM PST
- Collapse -
Dec 29, 2019 4:07PM PST

Thanks. but...

On the very 1st step...
move d:\windows\system32\utilman.exe d:\
..I get 'File not found'

But I checked, and it's there.

- Collapse -
Other versions rename that to utilman.bak.
Dec 29, 2019 4:26PM PST

And then copy in the cmd.exe to utilman.exe

I take it you are new to computers and don't use them much at this level?

You may want to have a shop fix this one if you are only able to type exactly what you see and can't work around any differences from PC to PC?

- Collapse -
Here's an example of TWO THINGS.
Dec 29, 2019 4:36PM PST
- Collapse -
follow up
Dec 29, 2019 6:07PM PST

My error was not realizing my local drive letter had changed.

So I was able to proceed with the commands move and then copy.
...but then I'm supposed to access the command prompt from the Utility Manager icon on the lockscreen. (I've previously removed this, so my computer boots directly to Windows)

So I just rebooted onto the installation media usb key to access command prompt to at least complete the steps.

Then I booted into windows - and nothings, changed.
thanks for your help, I appreaciated it

- Collapse -
Are you writing you disabled CONTROL+ALT+DELETE?
Dec 29, 2019 6:33PM PST

Remember there are too many pages on the web about the UTILMAN.EXE trick but they can't account for all variations.

1. HOWEVER when I press CONTROL+ALT+DELETE there's the accessibility icon that fires up UTILMAN.EXE and I'm in.

2. You can also get to the lock screen by logging out. Remember the old ALT+F4 method too.

- Collapse -
PS. The only steps I need to do with the USB boot stick.
Dec 29, 2019 6:35PM PST

Is the rename and copy. All the rest is when I boot from the SSD or HDD.

Remember that I can't be specific for each PC as folk modify, some have drive Z: some do not.