I hope that helps.
Cutting a long story short:
- Using Acronis TrueImage I cloned my XP machine, including all documents, to an external hardrive
- I then reset my XP machine to its factory settings
- I attached the external hardrive expecting to be able to access my files,. however it keeps telling me Access is denied when I try to open the files (even though I can see them in explorer). My XP machine (before I reset it to factory settings) did have a username and password.
How do I get access to my files again? Thank you in advance for your help.