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General discussion

Lost a required file

by stew Nov 2, 2006 4:45AM PST

Yesterday, I deleted my Temp.files, Recycle bin, and ran my Registry First Aid and deleted what they said was safe. My C drive was short on space.

Today, upon turning my computer on, I get this message.

"A required .DLL file, MSVCP71.DLL was not found"

None of my folders will open and my Outlook Express gives me an error message. Also, my avast antivirus is gone and when I click on to the Desktop icon I get the same above message.

I restored my registry from 10/31 and it has not helped.

I'm using Windows 98, IE6, and used to have avast antivirus.

Discussion is locked

13 Posts
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Download the file from here
by retired Nov 2, 2006 6:32AM PST
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retired
by stew Nov 3, 2006 9:00PM PST

I downloaded the file and unzipped it and then copied and pasted it in the C:\windows\system32 folder.

However, I still got the same message after reboting.
Anything else I can try?

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It Depends On Where The File Came From..
by Grif Thomas Forum moderator Nov 2, 2006 8:04AM PST

It could be spyware or a legitimate file..

To be sure it's not spyware, run Spybot and Ad-Aware on your computer.

If it's a legitimate file, you Should Also Be Able To Replace The File.....by installing Microsoft .NET Framework 1.1 and NET Framework 1.1 SP1 from the links below. Download the files, then install them in the order I give them. Since the files are fairly larger, you'll want a broadband connection to get them:

Microsoft .NET Framework Version 1.1 Redistributable Package

Microsoft .NET Framework 1.1 Service Pack 1

Hope this helps.

Grif

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Grif
by stew Nov 3, 2006 9:07PM PST

I installed them in the order you gave them.

Microsoft .NET Framework Version 1.1 Redistributable Package
and then
Microsoft .NET Framework 1.1 Service Pack 1

After rebotting I'm getting the same error message.
Anything else I can do?

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Stew:
by retired Nov 3, 2006 9:50PM PST

The only other suggestion I have would be to perform an over the top installation, you will need the 98 OS/Cd. if it goes well it may repair the damage and save your data, programs and settings, but things could go wrong and lose some of the above. Grif may have a better idea so wait for him to reply.

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Stew, On Win98, Try Placing the File In C\Windows\System
by Grif Thomas Forum moderator Nov 4, 2006 4:08AM PST

...Use the downloaded file that "retired" suggested, then place the file in the System folder.

XP And 98 use different folder locations for system files.
_____________

If that doesn't help, then you need to confirm where the original file came from... Is there a location in the error message? Indeed, there are spyware programs that place a rogue file of the same name in various locations on the computer.. If that's the case, then you will need to scan the computer for viruses and spyware.. Start by using the free online scan at either of the links below:

Housecall Online Scanner

Panda Online Scanner

Hope this helps.

Grif

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Lost Cause ?
by stew Nov 6, 2006 3:24AM PST

Grif
Have run Spybot, Ad-Aware, and Housecall Online Scanner. The computer is cleaned up now.

Installed Microsoft .NET Framework Version 1.1 Redistributable Package and then Microsoft .NET Framework 1.1 Service Pack 1

Then placed the File In C\Windows\System folder, then restarted the computer. Got the same Required .DLL file not found message.

Then ran in Start/find
C:\windows\system\msvcp71.dll
just to see what would happen and got this message.

Load Library [''C\windows\system\msvcp71.dll''] failed. One of the library files needed to run this application cannot be found.

I about out of options aren't I ?

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Try Registering It...
by Grif Thomas Forum moderator Nov 6, 2006 5:22AM PST

Click on Start-Run.. When the "Run" line loads, type:

regsrv32 msvcp71.dll, then click on OK.

HOpe this helps.

Grif

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Try Registering It...
by stew Nov 6, 2006 6:48AM PST

Get this message
Cannot find the file'regsrv32' (or one of its componets)
Make sure the path and filename are correct and that all required libraries are available.

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Try Again..My Typo Mistake
by Grif Thomas Forum moderator Nov 6, 2006 7:23AM PST

It's "regsvr32" NOT "regsrv32":

Click on Start-Run, type: regsvr32 msvcp71.dll ,then click on OK.

Hope this helps.

Grif

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Tried again
by stew Nov 6, 2006 7:56AM PST

getting this message

Load library ["msvcp71.dll"] failed. One of the library files needed to run the application cannot be found.

Well, I reduced the message from "All libraries" down to "One of the libraries".

I think it's a lost cause.

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Unfortunately, Those Registry Cleaners Can Cause Problems
by Grif Thomas Forum moderator Nov 6, 2006 8:48AM PST

If you haven't already opened the registry cleaner and tried using the "Undo" option that most have, I would do that now..

If not, then there may be no alternative than to reinstall Windows... It appears like there are too many problems to simply fix one or two issues.

Hope this helps.

Grif

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Grif and retired
by stew Nov 7, 2006 11:42AM PST

I appreciate all of your help and time spent in trying to fix my problem.

Let this be a lesson to you other "newbies".
Think twice about downloading and using one of those Registry First Aid programs !!

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