If it is four years old, you are probably using Windows ME or 98. As long as you have all of the disks required and your product key number for Windows, it might be easier to start fresh than to do more problem solving.
My 4 yr old Gateway 1100 runs slow inspite of upgrading to 256MB. Have reset locations, cleared artwork,emptied recycle bins, defraged, disabled conflicting software, deleted files, history, etc. In addition, I now I have lost color and sound. It will not accept my attempts to return to 600x800 pixel and 256 color standards. It also will not restore and will not allow me to run disc scan. I have ~40 files that are virus infection and "write protected". I have not tried to remove any of these to date. Does anyone have recommendations for solutions to start resolving any of these problems?

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