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General discussion

Loss of Administrator RIghts

Aug 13, 2007 5:40AM PDT

Hello. I have a home computer with windows XP and I have lost my administrator rights. Most likely a virus or a hijacker has taken over but i cannot do anything to clean up the computer. I cannot uninstall, run the virus program or even reinstall XP. Is there anything I can do to gain access back to my computer? Please help.

Discussion is locked

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RE: Loss of Administrator RIghts
Aug 13, 2007 5:41AM PDT

Did you not try unlocking with the secret question? This option will be available just below ur password....

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RE: Loss of Administrator RIghts
Aug 13, 2007 5:50AM PDT

I never did set one so i would not know what it is if there is one.

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And what about Safe Mode?
Aug 13, 2007 5:48AM PDT

There is a hidden Administrator account in Safe Mode. Have you tried that?

Safe Mode also offers other possibilities, like Restore to last known good configuration.

Mark

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RE: And what about Safe Mode?
Aug 13, 2007 5:51AM PDT

It won't let me go in it because i don't have administrator rights. That's what it tell me.

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If you are using XP Home
Aug 13, 2007 6:00AM PDT

then if you reboot into the Safe Mode list of options, (instructions for booting into Safe Mode here, using F8), you will see the accounts screen with the hidden Administrator account displayed.

Assuming you didn't assign a password to this account when you first got the computer, then just click it and that should let you in. XP will load up with minimal graphic drivers so there is no desktop image and the resolution is 800 x 600, but from here you can run the anti-virus application to remove those viruses.

Mark

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RE: If you are using XP Home
Aug 13, 2007 8:55AM PDT

I will try this option and get back with you. Thanks

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RE: If you are using XP Home
Aug 13, 2007 10:15PM PDT

Ok your option did not work. Any other thoughts? It keeps telling me I cannot do it Because I don't have administrator rights. This is going to be chore!

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Its...
Aug 13, 2007 9:13AM PDT

Its quite ironic that a spyware would do this given most spywares and viruses will struggle to cause any significant damage in a limited user account.

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Now reset the administrator password.
Aug 13, 2007 11:33PM PDT
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Re: Now reset the administrator password.
Aug 14, 2007 8:08AM PDT

Thank you for the information. I will play around with this for a few days.

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Have another computer?
Aug 25, 2007 4:25AM PDT

Something that I have found to be very effective is removing the hard drive from your computer and hooking it up as a "slave" drive on another computer that has an antivirus program installed (McAffe, Trend Micro, etc.). I have found that some viruses or adware can actually ?embed? themselves in a system so well that the antivirus program can not detect or remove them. When you use another computer to scan your hard drive (hooked up as a slave drive), it is amazing how many more viruses/adware programs that you could find and remove. Sometimes it works very well, sometimes it has no affect. It is worth trying before you re-clone your system.

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To leoshafe. Post deleted.
Jul 4, 2010 4:53AM PDT

I deleted your post.

It was a link to a blank Google Sites page with just a "Click here to download your attachment".

That is unsafe. No-one knows what the file is, or what it does.

Sorry, but too dangerous for these forums and that's why we usually delete those posts before any damage can be done.

Mark

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Great
Jul 4, 2010 1:47PM PDT

In view of this situation.You can reset it.Maybe it is uesful.