Windows Legacy OS forum

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Loosing Internet 5 minutes after reboot.

by cooper2 / November 19, 2005 10:55 AM PST

I have a real head scratcher here, on a friends PC. When the computer boots up to WinME, everything works fine. IE and Outlook work as expected. After about 5 minutes of surfing, I loose the ability to surf. Email does not work either. When I open a DOS window, I CAN still ping addresses by both IP and name. Yet I can not surf to any address, even if I specify the IP address. Rebooting the machine solves the problem for about 5 minutes of surfing.

Here are the details:
- OS = WindowsME
- Dell 1GHz / 384M RAM
- High speed cable access (5Meg/s)
- Norton A/V (current)
- All Microsoft updates applied

- Installed ZoneAlarm about a year ago, and everything worked fine.
- About a month ago, during a ZoneAlarm update, they accidentaly upgraded to ZoneAlarm Pro. Any yes, they did buy the license. Thats when some instability started.

- Last week, convinced ,y friend to drop ZoneAlarm Pro and install a home router (DLink 4 port).
- Uninstalled ZoneAlarm Pro (no problems)
- Did a full system clean, using an assortment of tools.
- Did a full registry clear/repair with "Tuneup Utilities 2006" (181 reg error / 130 app errors).
- Ran Search&Destroy. Only found 2 entries (nothing maor)

- After a reboot, the machine ran a bit faster, but still dropped the internet after 5 minutes of surfing. Pinging by IP or NAME still worked.
- Then ran one of many Winsock2 repair tools. Rebooted, No change.

My bag of tricks is empty. I can't find the problem. No spyware, no browser hijacker, no viruses (detected thus far).

Any suggestion, other then a complete reinstall?

Thanks in advance

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Look In Outlook or Outlook Express
by TONI H / November 20, 2005 2:42 AM PST

Options/Tools and see if there is a checkmark somewhere to 'hang up after checking for mail'

That's almost always the problem child....

TONI

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Read through ..
by Kees Bakker / November 21, 2005 3:36 AM PST
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Just to exclude ...
by Kees Bakker / November 21, 2005 6:49 AM PST

it's a problem caused by some remainder of Zonealarm, reinstall the free program. Whatever the cause, if you can't find it a clean reinstall of Windows seems the only solution, so a little bit of experimenting won't harm.

Kees

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Zone Alarm
by A.L. / November 21, 2005 11:18 AM PST

I think Zone Alarm is probably the culprit, my friend had the same problem, after uninstalling zone alarm and re installing the earlier version it was fine, just uninstalling the updated version did not fix the problem but re installing the previous version did.
Can't hurt to give it a try. Ann

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