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Looking for Help on Niece's Computer

I had posted earlier that my niece had a totally 'unprotected' computer. By running AdAware, etc. and anti-virus have cleared up most problems. Updated to SP2. Just a few problems remain. Might have a solution on a couple, maybe. First ?) On computer startup, error message, Netsync.exe Unable to locate component. This application has failed to start because commcoss.dll was not found. Reinstalling the application may fix this problem. -- Did a Google search, found and downloaded Netsync, didn't help. Went to Black Viper, did not see Netsync on list. Went to run/msconfig/start up and "unchecked" Netsync. Got rid of problem, but do I need it? Everything seems to be working. Second ?) After I installed SP2, Windows Firewall won't come "ON". Message says - Windows cannot start Windows Firewall/Internet Connection Sharing Service. Told to click serveral places but doesn't work. Thinking maybe go to "run/services.msc" locate windows firewall and make sure its set for on/auto? Last ?) Her husband is in Iraq and she wants one of those webcam things installed. Program is VideoLive 4.1. Worked on my computer, but not her's. Program says -- Since AOL(she has), is not MAPI-compliant, if AOL is your default email application, videoLive Mail 4.1 cannot send video mails through MAPI-compliant selection. Please use Outlook Express as your default email application. Question - Can I just setup an Outlook Express account and set it as a default email client, and not mess up anything else on her AOL account? ( I do know that her email address is at Yahoo, hmmm.) Or should I try and find some other webcam program that will work with AOL.
I know this is a long post, thanks for any help you can provide. Gateway computer, with now SP2 & AVG7 and Adaware SE and SpyDoctor, and Spybot and CW Shreadder and Stinger and Spyware Blaster and Spyward Guard and Microsoft Anti-Spyware Beta.

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get Zone Alarm

and use it for the firewall. Windows firewall is lame at best. With two teenagers downloading everything is site, you are going to need one that stops outgoing as well as incoming which XP's firewall doesn't.

AOL is not compatible with a lot of programs. One of them is Outlook Express. You are not going to be able to set up an account with AOL as her ISP.

Webcams usually come with their own software. I found they work best when both parties use the same programs. I have an old webcam that isn't made anymore. So what is out there and if it works with AOL, I really don't know.

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I'll Get It One Day

Thanks for your input. I had tried Zone Alarm before, and just plain got tired of it constantly asking for permission. So I got rid of it. If I can't get Windows firewall to work, then maybe I'll try ZA on her machine. (Tried a couple of things to get firewall to work, but it didn't.) Anyway, I just put a lot of stuff on her computer and to get them to keep it updated might be a challenge. Atleast I won't have to install all these programs next time.
On the webcam, I was able to 'record' a video, but I didn't know how to attach a file on her AOL message that I was trying to write, so I quit for today. Going on a trip to do some gambling so will try again later. Thanks again for your assistance.

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Zone Alarm can be

programed so it doesn't constantly ask for permission or show alert popups. If you have that much activity, you probably have malware and other parasites infecting your computer. I've used Zone Alarm for years and I rarely get either.

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"My Computer" is Clean!

But maybe I'll try it again. It's been 'quite' a long while since I've tried it. I know everyone says it's great. Thanks again.

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