Computer Help forum

General discussion

Look up key was not found

by johntas44 / March 27, 2007 8:42 AM PDT

My OS is Windows XP home

A while ago I downloaded Ashampoo firewall software from Download.com
as a backup,which has been sat in my documents folder. Just recently I
decided to install it on my PC. Unfortunately that's when my problems
started. My PC got stuck in a loop and just kept restarting.

I restarted in SAFE MODE and removed this software from the registry,
but now when I log on to my home page and try to do anything further
I get the following message "LOOK UP KEY WAS NOT FOUND IN ANY ACTIVE ACTIVATION TEXT".

I have tried repairing my Windows XP installation, but cannot get past
this message. Any help would be appreciated.

Thanks
John

Discussion is locked
You are posting a reply to: Look up key was not found
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Look up key was not found
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
People are noting this about IE7.
by R. Proffitt Forum moderator / March 27, 2007 8:46 AM PDT
Collapse -
Look up key not found
by johntas44 / March 27, 2007 9:12 AM PDT

Bob,

I was running IE7, but when I repaired my Windows XP Home it reverted
back to IE6 and this is where I am getting the error message.

Regards
John

Collapse -
when I repaired my Windows XP Home it reverted...
by Edward ODaniel / March 27, 2007 11:55 PM PDT
In reply to: Look up key not found

Is IE 7 showing in your add/remove applications? If so use it to remove IE 7. If not try using the following command from START | RUN

%windir%\ie7\spuninst\spuninst.exe

IE 6 should then be replaced and if it works on a reboot fine but if not try repairing it.

The error appears mostly to result from a botched installation where either IE 6 is not completely replaced by IE 7 or IE 7 is not completely removed.

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?