Laptops forum


Lonovo Thinkpad E555 Re-Booting

by cssva3 / August 15, 2016 10:30 AM PDT

I have a Lonovo Thinkpad E555 that has a AMD A6 processor running Operating System Windows 7. The Laptop will start to power up and then cycle and try again. It will make it just past the Lonovo screen then cycle. If you hit F12 you will get the boot from screen and if you are quick enough you can arrow down but even if you select something the machine will shut down and attempt to boot up again. One more issue is it will do this on battery but if you plug it in it will not even try to power up. What could be the issue with this machine? Thanks in advance.

Discussion is locked
You are posting a reply to: Lonovo Thinkpad E555 Re-Booting
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Lonovo Thinkpad E555 Re-Booting
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Sounds like it needs repair.
by R. Proffitt Forum moderator / August 15, 2016 10:41 AM PDT
Collapse -
Repair not available
by cssva3 / August 15, 2016 10:54 AM PDT

How do you see a ship date? The Laptop I am posting this on is not the one I am having issues with. The machine is two months past the warranty period (isn't this normal LOL). I tried the reset and nothing has changed.

Collapse -
I use google to find ship dates.
by R. Proffitt Forum moderator / August 15, 2016 11:06 AM PDT
In reply to: Repair not available

The reason I check is to see if there's a chance of it being in warranty. Many makers offer longer warranties and some allow you to extend them after they expire.

But all that is for naught because you have told me there is no repair available.

I can only guess you bought in some country then moved it to another country without a repair center. That means you have to see if any repair shop will take a look and shop for a new laptop.

Collapse -
if paid for with credit card
by renegade600 / August 15, 2016 12:04 PM PDT
In reply to: Repair not available

some credit card companies will extend the warranty if purchased with their card. It is a feature that is not well known.

Collapse -
Thanks Looking for what possible could be wrong with it
by cssva3 / August 15, 2016 12:16 PM PDT

Thanks for responding Proffitt and renegade. The machine is actually my daughter in laws and where she got it or how is not in the stars. I am just hoping that someone has seen this before and knows what part or parts could be replaced to fix it.

Collapse -
That I can share.
by R. Proffitt Forum moderator / August 15, 2016 12:30 PM PDT

A machine in such a state is taken in with fair warnings about cost to repair.

We'll give the reset a try, pop in a new CMOS battery, try the reset again, make sure the charger and battery are not 3rd party and then call it. It's usually the motherboard that we have to replace. This can be too costly if you factor in the 150 dollar shop fee for the work.

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


We are giving away 'Black Panther' swag!

Four lucky readers will be taking home *Marvel*ous "Black Panther" prizes, including magazines autographed by the King of Wakanda himself! Giveaway ends Feb. 25, 2018.