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General discussion

Logitech VX Nano Hardware Issue?

Jan 23, 2010 1:46AM PST

I've been speaking with the Logitech support service back and forth for almost a week now, and they are absolutely no help whatsoever. I told them that my mouse doesn't work, and they say it could be either a mouse problem or a receiver problem and didn't tell me how to find out which it was. I asked, and they told me the same thing; it's a hardware problem. Nothing more.

I recently bought the Logitech VX Nano for my Macbook Pro (June 2009 edition). After a while, the mouse started to disconnect frequently from the receiver, and then it just stopped working completely. I first thought that it might be an issue with the metal chase on the Macbook Pro, but (surprisingly enough), I've seen so many review videos of the VX Nano, and in every single one of them, the reviewer says he bought it for his MB Pro.

I don't want to go dishing out money on a Unifying receiver from Logitech if the receiver isn't the issue. I also would highly dislike buying a brand new mouse, as it isn't exactly a cheap mouse.

Does anyone know how I can test if it's an issue with the mouse or receiver? Thanks.

Discussion is locked

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Our house
Jan 23, 2010 2:47AM PST

Has 4 VX Nano mice so the only trouble was today with one of them. New batteries and it's happy again. If you feel it's some RF link issue then why not use that cord that came with most and locate the nano reciever up in the vicinity of the mouse?

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After a little screwing around...
Jan 23, 2010 3:03AM PST

Well, I finally got so mad at my mouse, I took it apart. I know how to do this because I had to fix the same model of my mouse quite a while back because there was so much junk the wheel wouldn't move xD
But anyway, I took it apart, disconnected the tiny ribbon cable that sends and receives the signal, and reconnected it. Viola!
I guess now only time can tell if it'll stop working again, but thank you for your reply.