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Question

Logging problem in Window 7 Home Premium

by Jan 9, 2014 10:34AM PST

Dear reader, i have a question on Window 7 that need helps.

Currently i am using Window 7 Home Premium 64 bit. I have used it for nearly 2 years without problem. I have set up 2 account: 1 Admin account and 1 Standard account.

I use Admin account daily usage. As we all know, once we created a new account, in the directory "C:\Users\" a folder with the account name will be created. All the file and probably system setting that u have stored will be located inside the folder.

However today as usual when i log into the admin account, during the loading process, it shows "Preparing the Desktop". Once i access to the account, all my file on the desktop is gone. The word file cannot be opened if i use the admin account. If i use Standard account i can open.

I copy a file into the desktop and check whether file is actually stored. The address is as below:
"C:\Windows\system32\config\systemprofile\Desktop"

Apparently i am not logging into the admin account that i suppose to logging. Can anyone help me to solve the problem? Thanks.

Discussion is locked

6 Posts
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Clarification Request
(running Windows 7 Home Premium).
by gexton71 Jan 9, 2014 3:09PM PST

I have two user accounts on my PC (running Windows 7 Home Premium). My profile is set as "the administrators profile" and I work and save everything on this profile.

It's been working great till 2 weeks ago. I switch on the PC, it was giving the options to log into either one of the profiles, and I chose my profile as always. It then gave me an error saying: "The user profile Service Failed the logon. User profile cannot be loaded" It doing that eversince and I just can't log into that profile.

I'm able to log into the other user account, but not being the administrator I can't access all my files or do any downloads. If I'm working in the other account and do download for instance, it will ask me for the administrators password. When entering it, its not reacting or recognizing the password at all.

Please could you let me know how to recover the administrators profile?

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please don't piggyback a thread, start your own
by James Denison Jan 9, 2014 10:13PM PST

Doing such just leads to confusion.

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(running Windows 7 Home Premium).
by gexton71 Jan 16, 2014 6:29PM PST

why are you confuse it's a simple Question

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That's a big problem.
by Kees_B Forum moderator Jan 16, 2014 6:39PM PST

If you only have one administrator account and that's corrupted, you're SOL. That's why it's a "best practice" to have at least 2 accounts with administrative capabilities. If one is corrupted you still have the other to login, make a third one and copy your data from the first to the third.

Now, I'm afraid, it's time to get your Windows 7 disk and do a clean install or something like that.

Kees

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Answer
This can happen
by Forum moderator Jan 9, 2014 11:44AM PST

The old "corrupt profile" can strike at any time and is why you never set up with a single Admin account. You have one you use and the one you keep as a backup to troubleshoot and diagnose from.

Microsoft's answer for corrupt profiles is laughable. They write how to repair the corrupt profile then proceed to tell you how to copy files out then delete the account. That's not repair. Come on Microsoft, time to really issue a repair tool.
Bob

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Answer
enter User Accounts in Control Panel
by Jan 9, 2014 12:04PM PST

see if you can access the Admin account from there or make the standard account become an Admin account. (Just from curiousity), did you change your computer's name recently?

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