well michelle i did encounter this problem once im a computer technician also and hardware designer i could not figure it out either so i just simply erased the hard disk drive and reinstalled windows and that solved the problem then i went to a seminar and found out i could have uninstalled xpsp1 and reinstalled it again so this is worth trying hope this helps wish you luck joe
I'm a computer technician and I encountered a problem yesterday I have never seen before and I hope someone here can help solve it. The lady was running Windows XP SP1 and her log in name has been changed to "preferred customer". When you try to log in, it says "logging in" followed quickly by "logging out". I could never see a Windows desktop. I restarted in safe mode and there was only "administrator" and "preferred customer" and I still could not log on to a desktop.
Anyone else encountered such a problem?