Have they tried entering user as: administrator
and leave the password blank.
This should logon as the hiffen aAdministrator.
If that works then go to User Accounts and click on their user and check if there is any password if so delete the password and it should auto-logon during boot.
EMachine with XP Home
I have a friend who bought a new computer from Best Buy last December when they came to Florida. It was working fine when they left to return to Michigan in April. They have returned and on powering up the first thing is a windows log on screen asking for a users name and password. This did not come up before they left. All attempts at a password have failed. I know the work around for 98 but is there a work around for XP??

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