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Locked Out Of A Website - A PC Problem

This sounds like an Internet problem but I don't think so; you be the judge. I have XP-HE-SP2. I use the following browser..Firefox, IE, Netscape, Flock and SeaMonkey. Regardless of which browser I use I can not get into a public website called Commission Junction www.cj.com of which I am a member. EI error says "It can not display the page" which is similar to the messages displayed by the other browsers. I have even disabled my AVG and Firewall and I've also deleted the un-necessary LMhost file. It is not my ISP as I can access the website from my older PC which also runs the same OS, AVG and firewall. This leads me to believe that the problem maybe somewhere in the registry file. I've scanned the registry on many occasions but haven't found anything related to this website. The only way I've been able to bring up this site is by using its ISP address. However this only allows me to bring up the main page. If I click on any links I get the original error message. I've contacted the site and they have no solution to the problem

Any suggestion would be greatly appreciate.
Gerry V.

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Interesting.

In reply to: Locked Out Of A Website - A PC Problem

Whilst I knew of Hosts file I was unaware of LMHost files. They both appear to do the same thing, mapping IP addresses, but I wondered if there was a difference.

This is what ExpertsExchange says about Hosts versus LMHost;

"In short - HOSTS is used by TCP/IP for networking.

LMHOSTS.SAM is a SAMPLE hosts file - it actually does absolutely nothing other than show you what a LMHOSTS file might look like. LMHOSTS is LAN Manager Hosts file - specifically used in Microsoft networking to "hardcode" network resource addresses."
http://www.experts-exchange.com/Networking/Windows_Networking/NT/Q_22010307.html
(Scroll down beyond the mid page table of Experts Exchange Zones).

So whilst you have checked the LMHosts file, I wonder if you should also check the Hosts file, located in the same folder.

I don't have any other solutions but perhaps others here do.

Mark

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Great Suggestion

In reply to: Interesting.

Hi Mark:

I had only searched LMhost.sam which I deleted as this had caused me problems before. On your suggestion I modified my search using *host* and from the long list I found C:\Windows\system32\drivers\etc\host.
Opening this file I found several entries "127.0.0.1 www.cj.com" simply looped me back to my own connection. I renamed the file and I was able to get to the website. There were a variety of different entries as well. Any idea how this happens?

Much appreciated
Gerry

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Good, and again, interesting!

In reply to: Great Suggestion

Happy

I have no idea why that happened though. But its good to see you got it sorted.

Perhaps I have a couple of ideas.

1] Do you have any ant-spyware utilities installed? I know Spybot Search & Destroy will prevent Hosts from being amended but also it fills up Hosts with rogue sites and redirects them back to the local host, effectively preventing them from loading. I think others have similar options.

2] Malware. If an Operating System gets taken over one of the tools it can use to prevent detection is to redirect anti-virus, anti-spyware updates and Windows Updates from connecting. These would put the malware at risk of detection. But why that site I don't know.

I do have a third idea but perhaps a silly one. Are you the only user of this computer? if not, does anyone else have the knowledge to change Hosts? Perhaps as a prank?

I'm glad you got it working again.

Mark
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Quick Reply

In reply to: Good, and again, interesting!

I am the only user. I do have Spybot active and it does warn me of entries. My problem originated almost 2 years ago well before I installed the latest Spybot. So the posiblites of writing to host file is very logical. I have lots of protection and do windows updates twice a month. Malware is probably not the culprit, but never say never. 2 years to fix a problem is a long time but one of my friends got locked out of my own website and that was the straw that broke the cammel's back. We tried all of the suggestion but to no avale. They have 3 computers and none of them will connect which makes me think that it could be their ISP. I don't beleive they are networked together although I didn't think to ask which may be one posibility.
They will call their ISP over the weekend and I asked to be kept up to date.
I really appreciate all of your suggestions and hopefully this information will help others

Gerry Happy

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