when she comes out of standby, ask your Mom to check her screensaver settings.
On the desktop, right click any empty part of the desktop, then select "Properties" from the menu that appears.
In the Display Porperties dialogue, select the "Screen Saver" tab.
Make sure that the option "On resume, display Welcome screen" is "not" ticked.
Click Apply, if necessary, then OK.
My Mom keeps getting this message on her computer and then there is an OK button that she clicks and it lets her into her computer. Do you know why it does this and if there is a way we can fix it so that it doesn't happen each time she puts her computer in stand by. She has Windows Xp?
Thanks so much,