Storage forum


Location of my document still can't be found

Hi all,
I've received a message on my computer when I tried to open up a folder and it says:
"If the location is on this PC, make sure the device or drive is connected or the disc is inserted, and then try again. If the location is on a network, make sure you're connected to the network or Internet, and then try again. If the location still can't be found, it might have been moved or deleted."

How do I recover my folder back?

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All Answers

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Where is it?

In reply to: Location of my document still can't be found

Or should I say, where should it be?

Where is the backup copy of this folder and/or document file?


Post was last edited on February 2, 2016 12:45 AM PST

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Reply to Mark

In reply to: Where is it?

Hi Mark,

Thank you for your reply.

I don't have a backup copy for this folder. How should I find this folder?

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Re: no backup

In reply to: Reply to Mark

Usually, not making a backup of something implies that you don't mind losing it. So why do you mind?

In my answer below I suggested searching for files on your hard disk to locate the folder that contains them.


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Re: my document

In reply to: Location of my document still can't be found

Let's assume that you mean the folder called My Documents. That's quite something else than "my document", which just is one your documents.
Once you have it, it's easy to move from it's properties, But to do that you first have to find it.

The first question: is the folder still on the hard disk. Just use Windows Explorer (File Explorer in Windows 10) to find a file that you know is in that folder. Then you found it, and probably all your documents. The easiest is than to add that folder (whatever it's called and whereever it's located) to your Documents library and forget about the missing one.

Two alternatives:
1. Make a new Windows account/profile. That comes with it's own My Documents folder. Copy all your old stuff into it and use that from now on.
2. See if you can find out where the location of My Documents is defined in the registry and correct that. Niote that editing the registry is done on your own risk.


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Reply to Kees

In reply to: Re: my document

Hi Kees,

Thanks for the reply. It's greatly appreciated.

My USB is formatted, that's why I can't manage to recover a folder in my USB.

And it's not on File Explorer.

Do you have any more suggestions or ideas?

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That's not clear.

In reply to: Reply to Kees

- What's your USB? This is the first time in this thread that you mention it.
- What is "it" that's not on File Explorer?

Please tell the whole story with all relevant details.


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