First, you've not told us the operating system you're using, or model of the computer, or the age of the computer. Is it a laptop or desktop? What type of "disc that came with the PC" are you referring to?
In your situation, it appears as though there may be serious damage to the computer.. Although HP generally creates the "D" partition as a Recovery partition, you haven't told us that's the case here.. It IS possible to delete all the data on the "D" partition which allows you to use it a extra space.. If that's been done, then you will be unable to use HP's standard recovery options and you'll only be able to use recovery DVD/CDs that you have created previously on the computer.. Have you done such? In some cases, HP included recovery DVD/CDs for use when the hard drive dies.. Do you such discs?
In the meantime, there's a slight change that all of this has been caused by malware and the D drive may still contain data.. As such, please try the steps below to remove any malware on the machine:
If you can download the tools listed below on the problem computer, great, but you may need to use a separate, clean computer, download the tools, copy them to a DIFFERENT flash drive or CD, then transfer them to the infected computer.
Once that's done, then restart the computer into "Safe Mode with Networking" and use the instructions below. If you can't start in Safe Mode, then run all the tools while in "normal" Windows first, then run them in Safe Mode afterward.:
After downloading or transferring it to the problem machine, run the
following tool to help allow the removal programs below to run.
(courtesy of Grinler at BleepingComputer.com)There are 3 different
versions. If one of them won't run then try to run the other one. Be
patient.... as a black window should open, then close after finding all
the background programs.Vista and Win7 users need to right click and choose Run as AdminYou only need to get one of them to run, not all of them.
IMMEDIATELY after running the "Rkill" tool above, run/install the Malwarebytes and
SuperAntispyware installer and update files from the links below which
you've also copied to a CD or flash drive, and transfered to the problem
machine. Do NOT restart the computer after running Rkill.Once
downloaded and before transferring Malwarebytes and SuperAntispyware to
the problem machine, rename the program installer "mbam-setup.exe" file
to something else like "Gogetum.exe", then copy the installer file and
the update file to a CD or flash drive.. Transfer the file to the
problem machine, then install the "Gogetum.exe" file, then run the
update to get the program current.. After that, run a full system scan
and delete anything it finds.
Malwarebytes Installer Download Link (Clicking on the links below will immediately start the download dialogue window.)
Next, install and run a full system scan with the SuperAntispyware program
and the manual updater from the links below. As before, you may need to
rename the installer file to get the program to install.:
And after that, if everything's fine by you can't connect to the internet,
then follow the procedures below to check your network "proxy" settings
again.Open Internet Explorer and go to Tools-Internet
Options-Connection Tab. Click on the LAN settings button. IF there is a
check mark next to "Use a proxy server for your LAN", uncheck it. Click
OK. Then OK, again.
And finally, download and run the tool below to bring back any files that may have been hidden by the malware on the computer.
Hope this helps.
Hope this helps and let us know more.
Idon't know how it happend but now when i open
local disk (D) it says this folder is empty.I'm running
a Hp Pavilion Pc. some things aren't working like the
Sys restore is not showing a lot of the restore points.
only 3 and one i set in the last week.
I tried to do a System Rrecovery but the PC can't read
the disc that came with the PC.
73year old needs help.