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General discussion

Loading new driver

Mar 1, 2004 8:47PM PST

I have jut upgraded from 98SE to XP Home and I need to update my intenal modem driver.

When I extract the file from the ZIP files it unpacks it and then kicks off the Norton Security Installer which starts the download of the NIS exe file. NIS is already installed and working fine. As a result the driver never gets implemented.

Any suggestions please?

Phil

Discussion is locked

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Re:Loading new driver
Mar 1, 2004 10:16PM PST

Since NIS is creating an issue, we can uninstall it, but use other methods to protect the machine.

1. "Enable Microsoft's Internet Connection Firewall (ICF) or another host-level packet filtering program to block incoming connections to port 135/TCP. Information about ICF is available in Microsoft Knowledge Base Article 283673."
- http://www.cert.org/advisories/CA-2003-20.html

This will stop the MS-Blaster and it's varients from getting on the machine during this time period.

2. Install another Antivirus such as Free AVG from http://www.grisoft.com

This will replace NIS's AV until the modem driver is in place.

Bob

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Re:Re:Loading new driver
Mar 2, 2004 3:26AM PST

My Question: How many end users out there must learn to DISABLE NORTON FIRST!!!!! Then install the device driver.

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Re:Re:Re:Loading new driver
Mar 2, 2004 7:07AM PST

My Question: How many so called experts out there must learn TO TRY OUT THEIR ADVICE BEFORE OFFERING IT AS GOSPEL. IT DIDN'T WORK!!!!!!

My understanding was that this forum was there to offer help to all people at all levels. Its a shame that your view of users is so low!!!

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Re:Re:Loading new driver
Mar 2, 2004 7:11AM PST

Rob

Thanks for your advice. I will give it a try.

Phil