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Hi, I bought this T.V on Friday at best buy. The only complaint I have, is when I am watching a blu-ray movie with my new samsung blu-ray player, if I have Auto Motion Plus on standard, smooth or custom, the picture looks good but the very bottom of the screen starts to have a line of Green that flickers....
Please help me with this, do I have a defective tv, or blu-ray player???
Thank you,
Jason
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Kilowatz,
I'm sorry to hear that you're having this issue.
If it happens on other inputs, it's likely the TV panel. Have you tried changing HDMI cables to see if it happens on other inputs, whereas it doesn't normally?
Otherwise, you might check the cable and the resolution output in the player.
--HTech
Yes, I have tried it all...it only happens when auto motion plus is on, and a blu-ray movie is playing, I have tried turning 24fps off, changed the hdmi cable, I have tried everything... this only happens when watching blu-ray movies with the auto motion plus feature.... Is it possible that my TV's auto motion feature is malfunctioning? The blu-ray player is a Samsung as well, I just got bot the tv and blu ray player 6 days ago, so if need be I am still in the 14 day exchange windo...I love this TV (other than this obvious problem)do you think I should exchange both?
Kilowatz,
If you've tried other specific 1080p signals and still have the same issue, it may be the television. The television should be handling all 1080p signals, and may be. However, it'd give you more of an indication if you're able to test another 1080p device on the TV.
If only the player is causing this issue, then I'd recommend seeing if your retailer can assist with swapping out the Blu-Ray player. (You might also check to see if a firmware update fixes this issue).
--HDTech
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