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General discussion

LN52A850

Feb 6, 2009 5:56AM PST

I purchased this tv last month. Finally I had someone come to put on my wall. When I opened the box the plastic around tv was cracked. Nobody wants to take responsiblity cause it was over a month ago.

Would you know where I can order the part I need. The red plastic screen. Im trying to avoid paying for labor costs. Its way too much.

Discussion is locked

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Parts...
Feb 6, 2009 1:39PM PST

Sorry to hear about your unfortunate situation.

You can check out parts by either:

Going to www.samsungparts.com

or

Calling 800-SAMSUNG and pressing the button for the parts department.

--HDTech

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Sill Available?
Feb 7, 2009 8:55AM PST

I have been told by two stores in Canada that the 850 series is no longer available from Samsung. Is this true?

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Retailer....
Feb 7, 2009 11:58AM PST

That may be true for that specific retailer.

--HDTech