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General discussion

LN52A750R1FXZA to Uverse box - Audio YES - PICTURE NO??

by tpeterso1ASU Nov 2, 2010 3:38AM PDT

Using a HDMI cable to connet TV to ATT Uverse set top box ( set top box mfg is Motorola).

Periodically, when I turn both items on, no picture but audio comes thru. Then must go thru ridiculous process of unplugging all cables, powering TV and DVR/Settop box off.

Also, when this is happening, pressing the menu button on remote also results in no picture...not even getting 'white snow'.

Discussion is locked

4 Posts
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Me too.
by r. proffitt Former Forum moderator Nov 2, 2010 3:47AM PDT

I've had this happen twice and my HDTV is a Sony. This is a brand new, ATT updated by the tech Uverse box.

Looks like Uverse has some bugs.
Bob

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LN52A750R1FXZA to Uverse box - Audio YES - PICTURE NO??
by tpeterso1ASU Nov 2, 2010 6:25AM PDT

what process do you go through to reset....i have not found 1 thing that seems to guarentee a fix....feels more like trial and error.

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Since it's only happened twice
by r. proffitt Former Forum moderator Nov 2, 2010 6:32AM PDT

I clicked the power off button on the remote. Then I switched the power off on the power bar for a 10 count then back on. Then I pressed the remote on the uverse remote.

This is only 2 times in 2 weeks so you wonder if this will continue. But it's a sure thing that with all that code and that the dvr has died once already in less than a month that uverse is far from ready for primetime.
Bob

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Uverse Box
by dion-b Nov 2, 2010 9:22AM PDT

Try using composite/component connection. On my Sammy LN40, actually think I got a better pic vs using HDMI.

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