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LN46A550 Power On Default Mode Always TV With Full Volume

by skeptical2649 / June 21, 2010 12:27 PM PDT

After 14 months of defaulting to whatever the video mode was previously used before shutdown, usually cable STB, my LN46A LCD TV now always powers up in the TV tuner mode at full loud volume. I can use the Source button to select whatever input I want so I can still watch the tv. It is annoying however to not only have to change the video source, but quickly turn down the volume from full loud when I power up the set. I have tried all factory resets, etc to no avail. Any ideas?

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LN46A550 Power On Default Mode Always TV With Full Volume
by Samsung_HD_Tech Samsung staff / June 21, 2010 1:41 PM PDT

skeptical2649,

Do you have auto-volume set in the audio menu?

Also, if you think this is an issue beyond settings, and you're a U.S. customer, register your product online, and you may qualify for an additional three months of warranty service. After registering, you can call 800-SAMSUNG if you think there is something wrong with your set.

Of course, that's all up to the service department, but it may help in your particular situation.

--HDTech

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LN46A550 Power On Default Mode Always TV With Full Volume
by skeptical2649 / June 21, 2010 2:07 PM PDT

It doesn't matter what menu changes I make, the set always returns to TV mode with full volume when powering on. Thanks for the reply.

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LN46A550 Power On Default Mode Always TV With Full Volume
by Samsung_HD_Tech Samsung staff / June 22, 2010 11:35 AM PDT

skeptical2649,

The auto-volume feature sets the volume for when the set is on. If you're not able to adjust that, or if the results continue to display the "full volume" symptom, then the unit may require service.

If you haven't already, and you've written your video settings down, you may want to consider resetting the television to see if that fixes the issue.

--HDTech

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LN46A550 Power On Default Mode Always TV With Full Volume
by skeptical2649 / June 22, 2010 11:48 AM PDT

Thanks for the reply. I have done every kind of reset I could find, using the remote commands as well as unplugging the set overnight. Also, looked at the service menu and did a reset from there. No menu changes are kept, it always powers up in stupid mode. 1-800 SAMSUNG tells me it is out of warranty and they can set me up with a service call, but I would have to pay. Not gonna do that.

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