Question

LiveWave

Has anyone tried to use the live wave antenna. It has a coax feed and plugs into your 110 volt outlet. It claims to use the wiring of your house as an antenna. Is it bogus or is it possible that would work? I may not really need it since I am close enough to New York City but I certainly would like to pick up more channels and pick up the ones I have now with more reliability. Thanks John

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Comments
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Clarification Request
Tracking Site

What site to used in tracking my LIVEWAVE Antenna Order?

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Tracking Site

Hi Ronbo82. Thanks for ordering the LiveWave Antenna! You can either track it using UPS/USPS but we can check on it further if you can send us the order details via social@getlivewaveantenna.com. Looking forward to hearing back from you!

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Answer
I googled that one.
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Answer
It's an Antenna That Claims Cable Access

This may work as a good antenna, but there is no way it can give you cable channels. Cable channels are not broadcasted into the air. Therefore no antenna could ever pick any cable channels up, no matter how powerful. Cable channels are delivered through a cable line directly into the home. High powered antennas can only pick up broadcast channels from local stations. How many stations are available depends on how many local stations are in your area. If you live in a large city you bay get 60 to 80 channels, including sub-channels, but if you live in a small town or rural area you may only get 5 to 10 channels even with a huge outdoor antenna. Any product that claims it can give you cable channels through an antenna are just scams. They do not, and cannot, give you access to any cable channels.

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Over the air broadcasts

So called cable channels are not only available on cable. These are live air broadcasts that are also delivered by cable, satellite, and internet. So if you have a working antenna, you can pick up all the channels broadcast in you geographic area plus some of the stronger signals from areas further away. Cable channels have no exclusivity.... that’s only what the telecoms want you to believe.

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I agree. Bad marketing.

There is some scum marketing here and those that want to sell it make false claims. Over the air (OTA) is often re-piped to cable so they will use that to bolster their claim you can get cable channels so let's just give them the old heave ho into the viper pit and move on.

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Those Channels Are Broadcast But are Scrambled.

Those Channels Are But Scrambled. All Cable Companies have Large Satellite Antennas at their Offices.. Just Look people. But those So Called Cable Signals are Scrambled... Just Try to receive Dish or Directv or Cable Channels without their Boxes. Good Luck. you Can I guess By a Descrambler... Come to think of it I had one for many years... Had to often have it reprogrammed until the caught on and finally blocked it.

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LiveWave Antenna

Hi SusueSmith13. We appreciate this feedback but we hope that you can also give this product a chance. We also offer a 30-day Money Back Guarantee should you find the product unsatisfactory. Let us know if you have further questions.

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A scam, and there is more!

By watching the commercial one could see that LiveWave is a scam. What is worse is Facebook is hosting websites like this without screening it. This is really disturbing. Users from Facebook may have fallen into this scam because they think that Facebook is trustworthy. I tried to complain to Facebook before but I think their top priority is generating revenue.

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Cant even try it

I ordered one feb 2nd. On march 3rd i emailed customer support bc i had yet to recieve an email about the product being shipped to me. It is march 20th i still have no recieved an email about product being shipped nor have i recieved the product. Im getting very impatient with the company. If i do not re ieve the product very soon i will be requesting a refund. I am very upset with the company and hope to recieve the product or a full refund soon! Wish i could try it tho!

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How can you try it if they don't send it?

I agree with you on this one. I ordered about the same time you did. I did however get an email stating I would get 10% off of my order due to the late shipment. I'm going to call the toll free number printed on the confirmation email and hopefully a live person will answer. I would like to try it if for no other reason than to get clearer reception.

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Let me pull no punches.

If you want a better antenna you skip all the hype and get a bigger antenna.

Here's the one I picked up. https://smile.amazon.com/gp/product/B0024R4B5C

If you are trying those "patch" antennas I find that one is just like the next. Do not replace a patch antenna with another. If you want to pick up a few more channels or have a channel dropping out then the larger antenna is the best move.

As to claims about cable channels, don't listen to the scammers.

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If you’re smart reject it when it comes.

This is a piece of junk. False advertising. Reported to attorney general and the BBB. They will not tell me how to return for refund!

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Same here

Ordered 2/11. 2 months later, still haven't received it. I have called 3 times. First one I was told it would ship by 3/28. Called on 4/4 and was told it would ship on the 8th of 9th. Called today, (4/11) and was told it would ship tomorrow. This their last chance. If it doesn't I will cancel an call the BBB.

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No refunds will be coming. Scammers do not give refunds.

However, you might get your credit card or paypal account regularly charged. Many of these scams put in a subscription style charge not a single payment charge. Buyer beware, for sure, but also monitor your accounts! Once they have your information, they can do a lot to get more money from your account!

Some credit cards have cancellation capability to stop payment, but you also have to be careful that the scammers don't reuse your information with other company names.

Let's be clear; Most of these "companies" aren't even legal entities. They are made up to match a domain name to steal money from you. Period.

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Scammers

They have a picture that they claim is from "America Has Talent" with Howie Mandel. You can see that it is two images that they put together that has Howie holding up his smartphone but it CAN NOT work with smartphones anyway because they don't have a "cable input." If you click on the "company website" in blue it says "error 404." Also, if you click on wherever it shows the blue link word it says that. They are scammers and Fakebook doesn't seem to care. Many of the ads on Face(farce) book are overpriced items that you can get on Amazon for a fraction of the price. Furthermore if you look up "Live Wire on Amazon there is no such product as is advertised on Facebook! Scamming Ba**ards!

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Are We Talking About The Same Product?

Hi Yermove. We're sorry to hear about this feedback but are we talking about the same product? Are you referring to LiveWave antenna, the Digital HDTV Receiver uses the electrical wiring in your home to receive digital signals from broadcast towers in your area – turning your entire home or building into one large antenna.
We sure hope you are talking about a different product because we don't want to upset you that much.

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Scam

All a piece of scam and junk..Also facebook is advertising it like anything..Really saddened to see this..Millions of users use facebook and don't know haw many users may have fallen into trap of this scam.Infact many users are posting here too.

Post was last edited on April 30, 2019 3:22 AM PDT

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LiveWave Antenna

Hi Roy2007896. We're sorry to hear about this feedback. We'd like to assure you that this is a legit entity, we are not in the business of scamming people. Our ads are found in Facebook because they are products which are meant to help improve our daily lives without spending so much. Should you have any further concerns on an existing order, please send us an email at social@getlivewaveantenna.com.

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Place a trash can near your mail box....

What you are about to receive from LiveWave is a piece of garbage. I ordered two, no instructions are included. It has a cable included that has a suction cup wired off about half way between the coax cable connectors, no clue what you're supposed to do with it. Hooked it up and did a channel scan, no analog channels and four digital of which two have a weak signal causing them to breakup. This is junk, if you order one, take it out of your mailbox and place it in the trash can you recently placed by your mailbox.

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LiveWave Antenna

Hi Stevenk12. We're sorry to hear about this feedback. The Digital HDTV Receiver uses the electrical wiring in your home to receive digital signals from broadcast towers in your area – turning your entire home or building into one large antenna. The number of channels you can receive depends on your distance, location, and environment in relation to your nearest broadcast tower. We hope you can still recover the antenna and try it because the Customer Service team is here to provide you the technical assistance you may need. Looking forward to hearing back from you.

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LiveWave Antenna Channel Issues

Hi GoalieHockeyJohn. We are sorry to hear about this feedback. We'd like to assure you that this is a legit entity, we are not in the business of scamming people. The Digital HDTV Receiver uses the electrical wiring in your home to receive digital signals from broadcast towers in your area – turning your entire home or building into one large antenna. The number of channels you can receive depends on your distance, location, and environment in relation to your nearest broadcast tower.

To further discuss your concerns, we encourage you to send us an email with the order details to social@getlivewaveantenna.com. We look forward to hearing back from you.

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ROTFL!

Seriously?! I hope you scammers are shut down ASAP.

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Seriously People SCAM... SCAM

Their address is Postbus 202, 6670AE Zetten, The Netherlands. Strong Current Enterprises Limited Does not Exist! Read the info on BBB! http://tiny.cc/lku75y
I am Sorry this is another SCAM!

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Correct Return Address

We'd like to assure you that this is legit entity, we are not in the business of scamming people. Delays on shipment do not equate to a company being fraudulent. In fact, we offer a 30-day Money Back Guarantee and the return address will depend on your location. If you are in Europe, the return address is the one in The Netherlands. We also have a California return address for US customers. It pays to ask the right people instead of purely relying to other people's post on the internet. We hope to have informed you sufficiently. Thanks!

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LiveWave

Hi John. We're here to help. The Digital HDTV Receiver uses the electrical wiring in your home to receive digital signals from broadcast towers in your area – turning your entire home or building into one large antenna. The number of channels you can receive depends on your distance, location, and environment in relation to your nearest broadcast tower. You can also try adding the amplifier to boost the distance range of the antenna.

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Enough with the Scripted Reply

If your company is 100% legit, then why not offer C.O.D. (Collect On Delivery) instead of having customers prepay? I think that would do a lot of good for your customer relations.

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Form of Payment

We are definitely considering other forms of payment in the future but in the meantime, we only accept credit cards and PayPal. Customers don't have to worry because we do have a 30-day Money Back Guarantee which entitles you to a full refund of an unsatisfactory product as long as it is returned to us within 30 days from the delivery date. We hope to have informed you sufficiently.

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Scam this is not a new idea there was once one for analog

Of course they want the money up front because they want you to give up on demanding your money back
do they bother to inform you that this device will never work in a mobile home no they'll say anything at customer service to get you to purchase their product again heaven forbid that you your money back have you ever seen a dog chasing its tail......
I ordered one just to experiment with it took 4 1/2 months before it finally arrived all kinds of excuses all kinds of new delivery dates all kinds of BS for a product they knew would never work in a mobile home yet from her service bent over backwards to convince you yes it will and you can always ask for your money back but do they inform you regarding all the red tape to get your money back of course they don't! Be smart by an antenna do the research and buy something that really will work like I said this isn't new many years ago there was one introduced for analog television same old type of hype and in the end you're disappointed they've got your money and you'll find yourself chasing your tail trying to get it back do I sound bitter perhaps like I said it was an experiment sadly I already knew the outcome said experiment yet this is only my opinion and my experience with their product and their customer service department for the same amount of money can buy a reasonably good OTA antenna and you're going to get far better results yes it does look easy but the easy part is how they reach into your pocket and take your money be smart and devote the energy and put up a antenna you can depend on
sorry for venting I just think people should know the experience I had with said product and so-called customer service

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Customer Service is Available

Hi iamwestell. We're sorry to hear about this feedback. Please know that we are taking your opinions seriously as these will help us improve our overall services. Send us an email at social@getlivewaveantenna.com with the order details (Order number and/or email address used when you purchased) so we can further assist you. We'd like to make sure that all your concerns are covered and straightened out.

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