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Live Messenger sign-in problem.

by christy / May 28, 2009 12:04 AM PDT

I am using Windows Live Messenger with the “Plus” add-on.

For the past month after installation, I was able to sign in to Live Messenger without any problems. Recently, I started to get the “80072f78” error. The troubleshooter indicates a problem with “key ports…” (! Inside a yellow triangle). “Repair” does not solve the problem. Turning off Windows firewall and Zone Alarm does not help. This happens to 3 computers.

I am using Windows XP Pro SP3 and connects to the Internet wirelessly via a simple DSL home network. Sometimes, using dialup seems to solve the problem, but not always. Nothing have changed since installation of Live Messenger. I have used the disk cleanup to clear temp and internet temp files. Any ideas ? Thanks.

christy

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Collapse -
Update to problem.
by christy / May 28, 2009 1:30 AM PDT

Now I am getting error code: 8004882
And Exdended error code: 80048439
Thanks.

christy

Collapse -
Messenger problems
by Papa Echo / May 29, 2009 12:47 AM PDT
In reply to: Update to problem.

One reason you are getting those errors is that the sign-in time out because of slow ISP. If your ISP is applyig a contention ratio (sharing of bandwidth), then perhaps you are only getting a little of that, which can be slower than dialup ! Contact your ISP to see if they can connect you via a less congested exchange.

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