Sounds like your player is defective.
If you can return it, I'd suggest that. Otherwise, we will honor the warranty and fix it.
Keep me posted.
--HDTech
hello everyone i am new here... these forums helps me out alot.. but i havesome problems that some1 might could help me on . .so far here are the list of movies...i put the BR idsc in and is says cannot play disc. thanks for any opinions and help.
1. 50 first dates
2. 300
3. live free or die hard
4. batman begins
update. i have to load another movie for one minute then i put the movies mention on the list above then it plays .. WTH! i would really like to play the movie when i put it in and not load another movie to make that one play. i have firmware 2.0. so i rolled it back to firmware 1.3 and the movie 300 works but still the other titles says cant read disc.15 monutes later i try to load up the movie 300 again and now it wont play "cannot play disc error" what the hell !

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