TVs & Home Theaters forum

Resolved Question

Lip sync issue with a new Sony soundbar - any advice?

I purchased this Sony sondbar:

The audio has a 1-2 second lag which is driving me nuts. I have it connected directly to the HDMI 3 ARC slot. PS4 which I use for all games/streaming directly into HDMI 2.

Audio set to PCM.

I've tried every fix I could locate on Youtube/google and just can't seem to get this to sync up properly.

If it matters the model of the TV is:

Sony - 65" Class - LED - X750D Series - 2160p - Smart - 4K UHD TV with HDR


Any help would be GREATLY appreciated!!

Buckingham_1 has chosen the best answer to their question. View answer
Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Lip sync issue with a new Sony soundbar - any advice?
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Lip sync issue with a new Sony soundbar - any advice?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Best Answer chosen by Buckingham_1

Collapse -
Use the digital optical input instead of HDMI/ARC

In reply to: Lip sync issue with a new Sony soundbar - any advice?

In general, ARC is a bit of a disaster. Try a digital optical cable instead that to see if some of the lag is diminished.

Plan B would be to pitch the sound bar and obtain a very basic AV receiver with surround speakers/sub and option built in to adjust audio delay.

Collapse -
Follow up

In reply to: Use the digital optical input instead of HDMI/ARC

I'll give that a shot. Optical direct to the TV, or to the PS4? And do I use it in conjunction with the HDMI or solo? Thanks so much for the quick response!

Collapse -
Suggested configuration of gear

In reply to: Follow up

Having a PS4 helps, since it is capable of simultaneous HDMI out and Digital optical output.

That said, I would hook it all up this way:

PS4 (Hdmi out) —> (Hdmi in) Sony HDTV
PS4 (digital optical out) —> (digital opt in) Soundbar
*From memory, you may need to select ‘HDMI’ for the audio output setting on the PS4

If you also want to use the built in HDTV apps and send that audio back out to the soundbar, utilize a digital optical switch. I probably have 2 or 3 JTECH brand switches at home in use now. Amazon.
This would add an additional digital optical cable between HDTV and switch, then another one from the switch to the soundbar. Other digital optical cable from PS4 would be re-routed to the switch.

Let me know if that makes sense.

Collapse -
thank you!

In reply to: Suggested configuration of gear

This worked perfectly! Thanks so much for your help!!!

Collapse -
Excellent! (N/t)

In reply to: thank you!


Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Sublime suburban chariot

High on style and technology, the 2019 Volvo XC90 is an incredibly satisfying everyday crossover.