Office & Productivity Software forum

General discussion

Links not updating in Word

by brandiew / December 12, 2006 10:18 PM PST

I am running Office XP with Service Pack 3 installed on Windows XP Professional. I have links to cells in an Excel file. When I open it and it asks me if I want to update the links in the document, I click yes, but the links do not actually update.

I've reinstalled Office and it has not helped. I tried opening the document on another computer and going through the same process, and the links DO update, so I nkow it's an issue with my PC, not the document. The setting under Tools>Options>General for Update automatic links at open is checked.

What can I do?

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Are you using Office 2007
by bernie1957 / December 15, 2006 2:24 AM PST

If you are using Office 2007 and the files are from 2003, then you need to save both linked files as 2007

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Not using Office 2007
by brandiew / December 15, 2006 2:32 AM PST

No, I'm not using Office 2007. I'm using Office XP. (Word 2002, Excel 2002) The links in the Word file point to cells in Excel files.

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Just sharing (not a fix)
by R. Proffitt Forum moderator / December 15, 2006 2:36 AM PST
In reply to: Not using Office 2007

I've run into these and the suspects are the newer antivirus and more suites from Norton, McAfee and others. They now block some "messages" between applications and break such functionality. To make matters more fun I've seen it work on one machine but not the next.

But to fix it I just reload the machine but skip known interfering items.

Bob

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