Check out the Resolution section at the link below. May times registering the referenced .dll files corrects the problem. Also make sure that you have Internet Explorer set as your default browser.
I am using Win xp Home. I am using Firefox as by default browser but am using Outlook Express as my main mail program. I do not know what happened but I can no longer open any links in my email messages. Example is if someone sends me an email and there is a story at www.cnn.com (it is highlighted blue), my cursor looks at it and does nothing.
Could someone out there know what the problem could be.
Thanking you in advance.