Please download, install, then update the free AVG Antispyware program from the link below:
Ewido/AVG Antispyware 7.5 Tool
After the program is install and updated, and while logged in as an administrator, then restart the computer into Safe Mode and run a full system scan.. Delete any spwyare it finds.. After that, restart the computer, log in to your wife's account and run a scan there..
How To Start In 'Safe Mode'
If everything comes up clean after performing the scans above, you might consider uninstalling Norton temporarily to see if that is the culprit.. It has caused similar problems for other users in these forums. Installing a different antivirus/firewall, etc. might work better on your machine.
Hope this helps and let us know how it goes.
Here's the deal, smart folks: After having my computer in for replacement of bad memory (if only that could be done for me) and some additional memory - had 256 and added 512 - strange things began happening, but only when logged on to my wife's limited account. I don't know if the problems started immediately after the repair/update because she just goes with the flow and may not have noticed or said anything at first.
Her Yahoo login page - her home page - suddenly became Yahoo Canada's login page and there was no opening the original page, no changing it back in Internet Options, no getting to it by putting the address directly into the address box. Many other regular, ordinary website pages would no longer open.
Under her user account, I found the Norton Internet Security settings mostly or all turned off and when I tried to turn them on, they went back to off after I clicked OK. (I had thought the administrator security settings would apply all users, but I don't know.)
I finally deleted her account and set up another limited one. Same problems.
Under my administrator account, everything seems to work fine. When I switched the limited one to an admin account, all the pages opened and the Norton settings looked good.
I read here recently that your computer is more secure from intruders when you're logged in on a limited account or I wouldn't worry too much, although I'm still very curious about this.
Here's what I have: XP Home version 5.1.2600 SP 2.0, Sempron 3100+, 1.8k MHz.
Thanks for your help.