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Question

Limited Access - Virgin Wifi

Aug 28, 2015 8:53AM PDT

I have a Virgin Media SuperHub which over night stopped working normally. All of the three lights on the box are on but it says I have limited access on my Acer (Windows 10) laptop. It also won't work on my phone so I'm having to use my mobile data.
I've tried turning it off and on several times for different durations but I haven't gotten any results.
Does anyone know how I can solve this?

Discussion is locked

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Answer
You've done the end user work.
Aug 28, 2015 8:58AM PDT

I take it all devices are now limited so the next move is to call VM.

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I guess I'll have to
Aug 28, 2015 9:01AM PDT

Thanks for the reply