Cameras forum

General discussion

Like theCanon 850 but hear about reports of "lens error"

by jrbuff / June 28, 2008 1:52 AM PDT

or "E18 error" resulting in total disfunction of camera.any information suggestions?

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(NT) Do you own one?
by R. Proffitt Forum moderator / June 28, 2008 2:14 AM PDT
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(NT) no but thinking of buying one soon...or something else
by jrbuff / June 28, 2008 2:21 AM PDT
In reply to: Do you own one?
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Get the longest warranty.
by R. Proffitt Forum moderator / June 28, 2008 2:30 AM PDT

I have friends with Canons, no troubles but web sites abound with such and I'm getting a feeling that such are magnets for reports about such. Maybe it would be better if it just died instead of an error code.
Bob

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i found a site on line that indicated over 5000 reports
by jrbuff / June 28, 2008 2:37 AM PDT

of lens error. this person, whomever he/she may be, kept track of reports by type of canon since february 2006....5283 reports, many comments. the 850 had 16 such reports. would you buy? will talk to camera store today. thanks for your help.

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some are legit

Most sites sign anonymously and so people who are made may post 5-10 times to make it that much better. I'll try to put in perspective this way. In 2007 Canon shipped 24.5 million cameras and with a 5% failure rate(based from consumer reports, PC World and PC mag) then there would be over 1.25 million cameras that failed. Now if only one in a hundred of customers decided to post online their problem then there would be over 12,500 people posting their problem and some displaying anger towards Canon. That 12,500 I gave would only be for the year of 2007 buyers, and would not count this year the all the previous years

Canon sells many more cameras than others so there would be many more posts of bad Canon cameras even if the failure rate was the same as the competition.

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(NT) do you recommend my buying the SD850?
by jrbuff / June 28, 2008 3:36 AM PDT
In reply to: some are legit
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Yes

or go with the SD870 with the wider starting focal length and bigger screen.

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Sure
by snapshot2 Forum moderator / June 28, 2008 9:27 AM PDT

16 lens failures out of the thousands of SD850 cameras sold is a very small percentage.

How many failures occured under warranty?

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