Please follow the steps below:
On a friend or family member's computer, download the Malwarebytes installer and update files from the links below, copy them to a CD or flash drive, then transfer the files to the problem machine and use them. If you can't start the computer into "normal" windows, try installing, updating, and running the scans AFTER the computer is started into Safe Mode. (If nothing else, copy the installer files from the CD or flash drive while in Safe Mode, then restart into "normal" Windows and install from there.. Still, the programs below will usually install while in Safe Mode AS LONG AS you rename the installers per the instructions below. I use the sites below to download the installer file and the manual updater:
Once downloaded and before transferring them to the problem machine, rename the program installer "mbam-setup.exe" file to something else like "Gogetum.exe", then copy the installer file and the update file to a CD or flash drive.. Transfer the file to the problem machine, then install the "Gogetum.exe" file, then run the update to get the program current.. After that, run a full system scan and delete anything it finds.
Malwarebytes Installer Download Link (Clicking on the links below will immediately start the download dialogue window.)
Malwarebytes Manual Updater link
Next, download the SuperAntispyware program and the manual updater from the links below. After running the Malwarebytes tool above, if you still can't download and install it directly from the problem machine, download it on a friend or family member's computer as well. After installing and updating SuperAntispyware, run another full system scan and delete everything it finds as well. As before, you may need to rename the installer file to get the program to install.:
SuperAntispyware Manual Updater
In a few situations, in order for the program to run, it was also necessary to rename the main "mbam.exe" file also after installing it.. It resides in the C:\Programs Files\Malwarebytes Antimalware folder.
Hope this helps.
update site which installed "Flash Player" and two .dll files and Fast AntiVirus 2009, which acts like a virus, interferes with operations and seizes control of the computer. My only recourse is Ctrl-Alt-Del and then Log Off and sign back on.
I can't get rid of "Flash Player" or the two .dll's and whenever I delete Fast AntiVirus 2009 it reappears.
Can anyone offer help. Oh, and it's disabled my AVG 8.5 anti-virus so I can't use that to get rid of it.