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light on bottom of monitor will not stay off

by SNARELIPS / March 26, 2010 6:27 PM PDT

I've a Samsung and it's a massive 19" - here's the snag. I've a light on the bottom of the monitor that will not stay out. There's an option in the setup to shut it off, but no way will it.
In the Setup, the option to shut it off completely in the "Light Effect" - but no matter which way I take, it doesn't save. I can "exit" or "enter" or it the "back" button but it doesn't save. The light will go out but in a few moments, back it comes on again.
Any idea as to how to overcome this?

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light on bottom of monitor will not stay off
by Samsung_HD_Tech Samsung staff / March 26, 2010 8:12 PM PDT

SNARELIPS,

Is your unit in SHOP Mode, perhaps? Try changing a picture setting (contrast, brightness, etc) and turn the unit off. If you turn it back on and that doesn't stick, then your set is in SHOP Mode. You'll need to reset the TV and set it to HOME Mode.

--HDTech

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light on bottom of monitor will not stay off
by SNARELIPS / March 27, 2010 2:42 AM PDT

Please inform as to how to change from Shop Mode to Home Mode.

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light on bottom of monitor will not stay off
by Samsung_HD_Tech Samsung staff / March 27, 2010 7:51 AM PDT

SNARELIPS,

What's the model number?

--HDTech

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light on bottom of monitor will not stay off
by SNARELIPS / March 27, 2010 11:34 AM PDT

Thanks for the reply(s) and efforts. Problem solved. Went to *Source* and then to *Plug & Play* and set it to *Home Mode* ...

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light on bottom of monitor will not stay off
by Samsung_HD_Tech Samsung staff / March 28, 2010 6:53 PM PDT

SNARELIPS,

Great news! Best to you.

--HDTech

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light on bottom of monitor will not stay off
by SNARELIPS / March 29, 2010 1:18 AM PDT

Appreciate the help. Thank you!!!

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light on bottom of monitor will not stay off
by Samsung_HD_Tech Samsung staff / March 30, 2010 6:46 PM PDT

SNARELIPS,

Happy to help. Glad it worked out.

--HDTech

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