I'm sorry to hear about your experience. I can't promise you anything, but I will forward your feedback to the appropriate folks on the CNET Deals team, hopefully they can help you out.
Cheers!
-Lee
CNET Community
Sir,
Thanks for great "CENT Cheapskate" every day deal.
I had signed up and paid for many deal. Thanks.
I am very disappointed on last deal call "Get a lifetime Droplr Pro License for $21.99". I had paid for “PRO version on the same day. Droplr has confirm only basic version instead of "PRO" version lisence for life, Droplr refuse to provid me "PRO" version of Droplr. I wish someone can help find out and identify prior to sending deals to all of your loyal readers and followers, so they do not have to suffer afterword. Hope someone can help resolves or relive painful experience.

Chowhound
Comic Vine
GameFAQs
GameSpot
Giant Bomb
TechRepublic