Lid Close Action Missing from Windows Vista Power Options

That's the part that is bothersome about this to me.

It's a standard feature of Vista Power Management. Other HP laptops have this feature present and other manufacturers have this feature present.

Yet on this particular model it seems to be missing. The laptop did have a link for "change what happens when you close the lid" but it took you to the power management main screen, where there were no lid closing options.

Why, do other models in the HP lineup have this feature of windows present, but not this one?

It makes very little sense. The laptop is aware that the lid was closed enough to turn the screen off, yet it can't enable the applet in the control panel for controlling what the system should do with itself?

I have observed this same problem on laptops from other manufacturers as well (including a Sony model and a Toshiba model, I don't have the model numbers, they were displays at Fry's/Best Buy)

Is there some registry editing that can be done to enable this?

If I tinker with the view of the control panel or the power applet that item did vanish on me. "Stock" out of the box it is there (at least here.)

Sorry but I haven't found the Vista Resource Kit so I do not know the registry entry for this. Microsoft should know. Figure 35 bucks (oops it's now 70?) for the answer.

Bob

I may have to travel down that road. Doesn't seem to be much out there on this issue.

The part that is most concerning is that the "lid close action" item is not only missing from the main power management applet, and the link to "change what happens when the lid is closed" is also missing, but that in the "advanced power management" in the buttons and lid actions where there is supposed to be a line item for "lid close action" there is none.

Sorry I don't have a ready cure for you but Vista is still got that Katrina Trailer smell to it and many of us are still collecting tools and resource kits.

I've put this discussion on my subscribe list just in case I find out something new. If you do the same then you'll get a note if I or someone else adds new information.

Bob

I came across this today. I need to digest what is in here, but this may get closer to solving the problem than other things I have seen so far.

http://download.microsoft.com/download/9/c/5/9c5b2167-8017-4bae-9fde-d599bac8184a/PMPolicy_Vista.doc

i have an hp dv9565ea and i have the same problen. i also noticed another link which is missing, although i cant remember it right now

Hey. I had the same problem, with the computer not knowing that my laptop had a lid, therefore hiding the lid close action from me.

I resolved this by downgrading my bios to version F.26, and my computer detected, and installed "ACPI Lid" and it all works fine.

Been there all last week with HP. Up until 2 weeks ago HP shipped Bios's lower than version F.34 (i.e. F.26). I had to upgrade to F.34 to resolve a QuickDock issue and the lid close action proptly disappeared. I did everything HP suggested including uninstalling drivers and even Vista. I was convinced it was the Bios but HP instructed me to return my dv2432ca which I did. Good, I surmised, I'll get one with the previous Bios and live with the QuickDock monitor flicker issue. NOT SO! The new dv2432ca in the new narrower shipping boxes now all have F.34 Bios, with the same missing lid close actions right out of the box. HP has their case managers on it. I'm guessing we'll all have to wait for a Bios upgrade.

BTW, where did you find F.26 - HP couldn't even provide it to me and I wasn't going to try one intended for another HP laptop model from their site as they casually suggested.

Our laptop versions differ.
I have a DV2408CA, so the link I used was


...Wow, they must have removed it since this morning.

I'll try to find it on my system and upload it somewhere, either way, I don't think the laptop's version matters unless the actual motherboards differ. Don't take my word for it though, haha.

I have gotten so far into HPs support system that they have offered to allow me to return the laptop to them directly and get another model because it was likely that my problem would never be resolved.

Sounds as if HPs engineers aren't talking to each other or using a unified bug tracking system.

Please do keep this updated if other bios versions may work. Mine does indeed have the f34 Bios and that is what it shipped with.

Here is the link to the file I used to downgrade my bios:
http://files.elitenation.net/sp35668.exe

I uploaded it to my own server because HP seems to have removed the F.26 from their support site.

Thank you so much for posting that, I have been digging through the HP support site and it seems to be gone.

My wife has the laptop with her at work today, but I'll give this a try tonight.

I found a slightly older bios, F23 on the HP site that worked last night, but I got an error that the wireless card wasn't compatible and had to remove the wireless card for the machine to post. However once in windows with that bios running, the machine found the ACPI lid device and the lid close action option showed up. So it's definitely a bios issue. Since we have no plans to use this laptop with a docking station, I imagine downgrading to the F26 bios shouldn't create any problems.

I re-flashed to the F34 bios at 2am last night after giving up on finding something that would work since she had to use the laptop today.

Turn out that BIOS wont work afterall for me. Looks to be the bios for an Intel mobo and the one I have is an AMD.

I did find an F23 version of the bios for AMD chipset boards, but when that one was installed the machine refused to post because of an un-recognized wireless card. I had to remove the wireless card, boot up and flash back to the current F34 bios.

Hopefully HP gets on the ball and release an update that fixes this problem.

Sorry, forgot to mention that this bios update is for the intel processor versions!

There is a new bios out, F.37. I'm going to go ahead and test it out.

F.37 has the same problem, the lid is not detected.

Here is the download for Intel processors from HP's website. I think the one that I hosted is corrupted. ftp://ftp.hp.com/pub/softpaq/sp35501-36000/sp35668.exe

That's basically the same thing I went through. I got sick of spending hours with technical support, emailing, calling, installing, un-installing, etc...

HP offered to replace the laptop with a different, model, but this is the one we wanted. This form factor and size was ideal for my wife, relatively lightweight and still has the ability to take the 12 cell battery if need-be for extended use away from a power outlet.

Presently, I am hoping a future bios update brings back the lid close action setting.

We set the "power button" to have the computer go to sleep. So now we just have to hit the power button before closing the lid and the laptop goes into sleep mode.

I will keep all posted as to this outcome.

Yeah, HP doesn't really seem to smart. The guy told me that there was no older bios than f.34 available for my laptop whereas I found the older one ON THEIR WEBSITE. They should really consider putting more money towards training competent technical support people.
I'll try to find the older, working, bios for the AMD processors, but no promises!

I found one buried in the website that works. However, the way HP modifies the bios it's tied to having support for only those wireless cards that are included with the bios. So while I had installed the bios, and got the computer working, I had to temporarily disconnect the wireless card. The computer booted up, worked fine, and lid close action was there.

But with the wireless card plugged in, there was an error and the system would not post.

So I am stuck back to the f.34 bios with no lid close action.

Which version did you downgrade the bios to?

Can you clarify exactly which model of DV2000 this is for?

Is it an AMD or Intel Bios?

Thanks!

Did a quick search, the last download posted has already been put in this thread and is for intel processors.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=1817055&prodNameId=3179622&swEnvOID=228&swLang=8&mode=2&taskId=135&swItem=ob-49303-1

This is the F.2x BIOS and work for AMD based notebooks.

it's for intel, I already have it posted up higher. Haha.

Well, I waited for HP to call me within 3 business days as they stated, but to no avail, "Nada", Zilch, so I emailed again and they suggested I call them, which I did. As expexcted, no solution, there suggestion is to do system recovery which should reinstall the close lid action. What do you think? Do I take the risk?