Windows Vista forum

General discussion

License data is invalid!

by ttomi78 / March 3, 2007 11:51 PM PST


When I start the software Cambridge Advanced Learner's Dictionary, i get the message :
License data is invalid! Please contact Customer support.

What does that mean? That software had worked before.

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Try this...
by John.Wilkinson / March 5, 2007 4:15 AM PST

There are some known problems dealing with the installation of copy-protected software on Vista. In particular, specific copyright technologies used by select software titles may interfere with Vista's built-in copy protection and result in an error message stating that Vista may no longer be legitimate. Microsoft is currently investigating the issue, but for the time being you can try following these instructions.

Good luck.

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by ttomi78 / March 6, 2007 2:45 AM PST
In reply to: Try this...

I have tried those steps, none of them helped unfortunately. I don't understand it at all.

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Its the UAC
by ffsteve61 / March 7, 2007 12:51 PM PST
In reply to: Re

Go to user accounts and turn off the UAC. Restart your computer and try running the program

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by ttomi78 / March 8, 2007 3:56 AM PST
In reply to: Its the UAC

The UAC is turned off al the time. It's something else.

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It worked before...
by Papa Echo / March 8, 2007 5:43 AM PST
In reply to: Re

...where ? when ?

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by ttomi78 / March 9, 2007 11:08 PM PST
In reply to: It worked before...

What do you mean Where? an When?

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Where, when ?
by Papa Echo / March 11, 2007 8:09 PM PDT
In reply to: Re

You indicated that the software worked before. So, ?When did it worked before - e.g. two years ago when you were on XP or 9x ? one week ago before a virus attack or uprading of the graphics card ? ?Where did it worked before - e.g. on same computer ? On another computer ?

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by ttomi78 / March 12, 2007 4:37 AM PDT
In reply to: Where, when ?

So I had bought the Notebook, shortly after that installed the Cambridge Advanced Learner's Dictionary, it was fine. A few days later I restored the Notebook to factory defaults from an image created originally by Dell. Later I installed this software again...the installation was successful, but every time I try to start the program, the message appears : License data is invalid!PLease contact customer support. The same message appeared on XP in the case of a game..some guys discussed it on the forum :

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by Papa Echo / March 12, 2007 8:44 AM PDT
In reply to: Re

..have you contacted customer's support at Dell and at Csambridge....(publisher of the software) ? Tell them what happened.

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the same thing happened to me
by Larittedda / January 20, 2008 9:57 AM PST

Have you fixed your problem yet
Cause I had exactly the same problem and I need the dictionary so very much...

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