Question

LG TV HDMI Sound Problem

Jun 27, 2017 9:45AM PDT

Hello,

I was wondering if anyone would be able to help me with a sound problem I am having.

When plugging anything in through the HDMI (PS4, Sky box, laptop etc.) I get picture but there is no sound.
However, I can get sound using antenna TV and strangely I get sound when the Amazon Fire Stick is plugged in to the HDMI port which makes no sense.

Has anyone had a similar problem or know of a potential fix?

Thanks in advance.

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Answer
Since so many sources fail.
Jun 27, 2017 10:03AM PDT

I think first this should be a call to LG to check warranty and support.

My thoughts?

1. Be sure the TV firmware is current.
2. Try a factory reset on the TV.
3. Try sending Stereo audio or PCM from the devices.
4. Be sure those devices work on other TVs.

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Answer
lg tv no sound
Dec 9, 2017 7:09AM PST

Did you get this resolved? When I turn on my tv, I often have no sound. I change apps or inputs and settings and after I mess around enough it comes back. Latest firmware installed.

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