LG Smatt TV Netflix unable to cast through mobile App

I just got an LG 55" smart TV with WebOS 3.0 was able to setup everything including network.

Installed and updated Netflix. But when i try using my Phone (NoteCool Netflix and cast to the TV it only opens the app. Doesnt stream or open any movies that I select in my phone Netflix app. On my phone Its showing that it is casting but doesnt play on the TV

Anyone encountered this issue? And fix you can recommend please?

Youtube is perfectly working with casting through the phone YouTube app.

Discussion is locked

Reply to: LG Smatt TV Netflix unable to cast through mobile App
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: LG Smatt TV Netflix unable to cast through mobile App
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
- Collapse -
As to anyone having the issue.

I did a google and to that question it looks like yes, folk are having problems.

Now it could be a firmware thing in TV or router or an app issue. Be sure to give LG a call and while there be sure they help you be sure your TV has current firmware.

- Collapse -

I grew up in the 90's so my generation's most common solution to computer problems other than, ALT+CONTROL+DELETE is to uninstall and re-install. Did you try that? Maybe, just maybe it will work...
LG is a quirky brand to repair... There's ghosts in the machine with many models haha.

Just my 2 cents...
Repair Dude Happy

- Collapse -
same here

I have the same issue and I do not know what caused it. When i installed netflix for the first time (two years ago) I could cast it from my mobile app.
I have tried to uninstall and install it in my LG 55" and also in my iPhone7 but it did not help. I also did a factory reset to my TV but no luck.
With HBO I have the same problem as well.

I came to think maybe with the new update of Netflix TV app this will be fixed... or maybe the router makes the problem, but on the other hand YouTube works perfectly.

I will keep searching to find an answer.

- Collapse -

I fixed this problem by restarting UPnP in the modem/router.

CNET Forums

Forum Info