This is a real poor photo of how the menu appears
I've tried to look for a resolution to this online, but no-one seems to have experienced this before (or I can't find it).
On my LG Smart TV, when I hut the Q.Menu cog button it only brings up the Exit (X), Picture and Sound icons in the menu. There is no 'General' settings available. I noticed this when my wifi connection dropped and there was no way of accessing the Network section. I've tried pressing all sorts of button combinations, but there's no way I can raise the left side menu Anyone that includes all the important options.
The only time I was able to access it was when one of my apps lost the date and time and the TV opened it for me.
Has anyone come across this problem before, and have any idea how to resolve it?