wanting to buy lg 55 c7p but it seems there are problems with the sound. I use Apple TV or Amazon fire tv for streaming is this still gonna have problems with sound? I don’t use any extra sound, no sound bar, or receiver hookup.
I am looking for any help or possible solutions to my home theatre audio issue.
Equipment being used:
- 2017 LG 65" OLED C7
- Denon AVR-1400H (via 18 mbs HDMI)
- Panasonic DMP-UB900 4k Blu-Ray
- 5.1.2 Atmos speaker setup
When watching any high definition Netflix content (Atmos/Dolby vision, UHD 4K and even 5.1) and using the installed Dolby app pre-installed on the TV for Atmos and Vison sample content, the audio randomly mutes for 1-2 seconds. This could happen 10 or 5 times a minute. Ultimately makes it unwatchable and very frustrated when having such a high end theatre set up.
This error doesnt happen with free to air TV, content from USB, gaming consoles or the 4K Blu-Ray.
I have contacted LG for support as I feel it is a TV issue rather than receiver or hardware issue, as it only happens with apps built-in to the TV.
Has anyone else experienced this or similar?