LG forum


LG G4 display issues

Hi guys! I really need your help! I've got an LG G4 since July 2015. A month ago, a straight vertical line appeared on the left part of my display. I did't drop the phone, I didn't wet it, I was just watching something on YouTube. Later that day,the line disappeared but it appeared back again after a few days and it also appeared again. Somedays it was constant,stayed on the screen a whole day,sometimes it disappeared in a few seconds.
Is this a hardware or a software problem?
I bought the phone from MEDIA MARKT DEUTSCHLAND, and now I'm out of the country and I will not go back soon. Do you know if MEDIA MARKT offers warranty for their products? I mailed them the issue, asking them if they offer warranty and they told me to go to a local store. Well ,that's not possible because in Romania they haven't got MEDIAMARKT. (The phone was bought by my mother,that's why I don't know for sure if I have or have not got warranty.)
Do you guys can tell me anything about this issue? I just don't know what to do anymore.

Discussion is locked
You are posting a reply to: LG G4 display issues
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: LG G4 display issues
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -

In reply to: LG G4 display issues

As I don't rep for them your best bet is to email them and see. If they respond, you can ship it back to mom as she was the buyer.

Collapse -

In reply to: No.

I mailed them a message,asking them if they offer warranty for their products,they replied and they only told me to go to a local store and talk to an employer who's gonna be happy to help me.

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Here's Everything to Know About the 2019 Grammys

Find out how to watch the Grammy Awards if you don't have cable and more.