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LG Content Store is not working

My TV is LG Smart TV 43LJ550V with firmware updated; and it is connected to Internet via Wi-Fi (Modem/Router: Linksys X3500 and Range Extender: TP-Link RE200).

On my home Wi-Fi: LG Content Store is not opening (error is -324 network is unstable); NetFlix in not opening (error nw-2-5); while YouTube is working normally.

On my mobile Hotspot (only used for the sack of testing): All apps are opening and are working well.

I tried all what I found on the Internet as potential solutions but nothing.
Please advise.

KH78 has chosen the best answer to their question. View answer
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All Answers

Best Answer chosen by KH78

Collapse -
MTU

In reply to: LG Content Store is not working

After 2-3 weeks of workarounds, trails, and tests; I discovered the fix. The issue was in the MTU value in the Router configuration.

Collapse -
Answer
The usual fix is

In reply to: LG Content Store is not working

Collapse -
How come?

In reply to: The usual fix is

How come? Since YouTube is working fine on this TV.

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I'm sharing

In reply to: How come?

What we usually do to fix it. As to why, ask LG.

PS. Other common fixes: Change the DNS to 8.8.8.8 in the TV and connect to the router, not the extender.

Post was last edited on January 25, 2019 3:19 PM PST

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